How kkbb collects and keeps your personal information secure — Privacy Policy
Your privacy on the kkbb platform is our highest priority. In this policy, we clearly explain what your data is collected for, where it is stored, and what your rights are.
What information do we collect and why?
Identity Information
When creating an account, we collect your name, mobile number, and date of birth. This information is used solely for identity verification and account management. We retain this data in compliance with applicable laws in Bangladesh.
Financial Information
Financial information necessary for deposit and withdrawal processing is collected. This information is fully encrypted and stored on secure servers. We never store your full payment card number.
Usage Information
We collect information such as which games you play, how long you spend on the platform, and what device you use. This helps us improve our service and make your experience smoother. No usage data is sold to advertisers.
Where and for how long is your data stored?
All your personal information on the kkbb platform is stored on secured and encrypted servers. Data is retained while your account is active and for as long as required by applicable law. When your account is closed, we delete everything except the minimum data necessary to meet regulatory obligations. Your information is not shared with any third parties, except where required by law or with your explicit consent.
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Name & Mobile Number | Identity Verification & Account Management | 5 years after account closure |
| Transaction Records | Financial Accounting & Fraud Prevention | 7 Years After Account Closure |
| Login & Device Information | Security Monitoring | Up to 12 months |
| Gaming Activity | Service Improvement & Responsible Gaming | While account is active |
What rights do you have?
Every user registered at kkbb has full control over their personal information. You can view, correct, or request deletion of your stored data at any time. Under the right to data portability, you may request a copy of your information. Use the email address listed below to contact us.
Right to Correct Your Data
If there is incorrect information in your profile, you can request a correction at any time. We typically process requests within 7 business days.
Right to Delete Your Data
You can submit a request to close your account and delete data beyond legal retention requirements. Once the process is complete, we will send you a confirmation.
Right to a Copy of Your Data
You can request a portable copy of the data stored in your account. This service is completely free and provided upon user request.
Right to Object to Processing
You can object to the processing of your data for specific purposes. The option to opt out of marketing communications is available directly in your account settings.
What do you need to know about cookies and tracking technologies?
We use cookies on the kkbb website and app to improve user experience. Cookies are small text files stored in your browser that help keep you logged in. We do not use any third-party advertising trackers. You can control or delete cookies at any time from your browser settings, though some features may become limited as a result.
Essential Cookies
These are required to maintain login sessions and security. These cookies cannot be disabled as they are essential for platform operation.
Analytical Cookies
These help us understand which parts of the site are most used. The data collected is completely anonymous and not shared externally.
Preference Cookies
These are used to remember your language preferences, theme settings, and personalized experience. You can control these cookies from your settings.
How will you know if the policy changes?
Kkbb reserves the right to update this privacy policy at any time. If significant changes are made, we will notify you via a platform announcement. Updated policies take effect from the date of publication. We recommend reviewing this page regularly to stay informed of the latest information. The most recent update to this policy took effect in 2025.
Have more questions? We're ready to help.
Contact our support team for any privacy-related questions or requests. kkbb is always by your side — committed to ensuring a safe and transparent experience.